HSA and FSA accounts allow you to set aside money on a pre-tax basis for qualified healthcare expenses. Depending on your plan and the product, you may be able to use these funds for eligible wellness products.
Use pre-tax dollars to pay for eligible products.
From supplements to fitness and sleep support.
Feel good knowing you're supporting your health.
Using your HSA/FSA with Truemed is easy.
Choose an eligible product from our store.
Look for the Truemed HSA/FSA eligibility option on the product or at checkout.
If required, complete a short health questionnaire. An independent licensed healthcare provider will review your information.
If you're eligible, you can use your HSA/FSA card directly or receive a Letter of Medical Necessity (LMN) to submit for reimbursement.
A Letter of Medical Necessity (LMN) is documentation from a licensed healthcare provider stating that a product is medically necessary for your individual circumstances.
Truemed helps facilitate this process through an independent licensed healthcare provider.
General HSA/FSA Questions
Truemed is a health payments platform that helps customers use their HSA/FSA funds toward eligible health and wellness purchases.
Curated Wellness partners with Truemed to make it easier for eligible customers to use their HSA/FSA funds when purchasing qualifying products from our store. Truemed helps determine eligibility and, when required, facilitates the Letter of Medical Necessity (LMN) process through an independent licensed healthcare provider.
Depending on the purchase and your eligibility, you may be able to pay directly with your HSA/FSA card or purchase with a regular card and request reimbursement through your HSA/FSA administrator.
Please note: HSA/FSA eligibility depends on your individual circumstances, plan requirements, and applicable rules.
HSA and FSA accounts allow you to use pre-tax money toward qualified healthcare expenses. Some wellness products may require additional documentation to qualify.
Yes. Eligible products may be purchased using HSA/FSA funds through the Truemed payment process. Eligibility depends on your individual circumstances and applicable requirements.
Truemed is a health payments platform that helps customers use HSA/FSA funds for eligible health and wellness purchases.
Look for the HSA/FSA eligibility information on the product page or during checkout. Truemed will help determine whether additional documentation is required.
If you don't qualify for an HSA/FSA purchase through Truemed, the order will be canceled and you won't be charged through the Truemed checkout process.
Letter of Medical Necessity Questions
A Letter of Medical Necessity is documentation from an independent licensed healthcare provider stating that a product is medically necessary based on your individual circumstances.
Not necessarily. Some products may already qualify as eligible medical expenses, while others may require an LMN.
If an LMN is required, you'll complete a short health survey. An independent licensed healthcare provider will review your information and, if you qualify, issue the LMN.
If you qualify, your LMN is generally issued within 24–48 hours.
An LMN is generally valid for 12 months and can be reused for future purchases of the same products.
HSA/FSA Reimbursement Questions
Yes, if your purchase is eligible. You can complete the Truemed health survey after your purchase and, if you qualify, receive an LMN to submit with your receipt to your HSA/FSA administrator.
For post-purchase reimbursement, you should complete the health survey on the same day as your purchase.
After receiving your LMN, submit the LMN and your purchase receipt to your HSA/FSA administrator according to their reimbursement process.
The timing of reimbursement depends on your HSA/FSA administrator. Truemed facilitates the eligibility and LMN process, but the administrator ultimately handles reimbursement.
Yes. If your LMN is still valid, it can generally be reused for future purchases of the same products during its 12-month validity period.
Depending on the product and payment setup, eligible subscription purchases may qualify for reimbursement. Follow the Truemed instructions provided after checkout.
