shipping information

Curated Wellness ships within the continental U.S. as well as Hawaii and Alaska. We do not ship internationally at this time.

Our Basic and Essential members receive FREE shipping on all orders of $99 or more.

Our Supported members receive FREE shipping on ALL orders.

All orders are shipped by our logistics partner Emerson Ecologics - a Fullscript company. We have 5 temperature-controlled distribution centers around the country to ensure orders are fulfilled promptly with minimal shipping time.

Where do you ship? Curated currently ships to all residential and most commercial addresses in the contiguous U.S.

Where do you ship from? We ship from 5 different warehouses (Colonial Heights, VA, Lancaster, PA, Lenexa, KS, Phoenix, AZ and Riverside, CA) which helps to ensures that your order is shipped quickly and takes the fewest days to receive, at the lowest cost possible.

When will I receive my order? All orders typically ship within 1 business day. You’ll receive email confirmation with tracking information once your order ships.

Why isn’t shipping free all the time? Shipping takes a toll on the environment, so our order limits for free shipping encourage you to place an order for several items at once and reduce the carbon footprint and packaging materials involved.

Same-day shipping cutoff times

We try to ship all orders placed before 2:00 p.m. local time, Monday to Friday, on the same day. Orders placed after this time, over the weekend, or on holidays will ship the next business day.

Orders requiring USPS shipping services, such as those to PO boxes, APO, DPO, or FPO addresses, need extra processing time.

Please refer to cutoff times below:

Pennsylvania/Virginia 2:00 p.m. EST (All except USPS)

Kansas 2:00 p.m. CST All (except USPS)

Arizona 2:00 p.m. MST (All except USPS)

California 2:00 p.m. PST (All except USPS)

Heat-sensitive items

Products that need to be shipped in a cool environment require special shipping procedures due to their sensitivity. To ensure they arrive in good condition, we recommend ordering early in the week.

Note: Some products need long-term refrigeration, but not all require a cold pack for shipping. If the manufacturer doesn’t indicate it’s needed, we’ll ship without one.

Out-of-stock items

Items that are out of stock when you place your order can’t be shipped immediately. We’ll automatically ship out-of-stock items as soon as they’re back in stock, typically within 10–14 business days.

Large order holds

Large orders might be held temporarily to confirm they’re being distributed to a customer. We fully support our suppliers’ resale policies and restrictions, so we may place certain large orders on hold to review the details and ensure compliance. This could result in a one-day processing delay.

International orders

As of February 1st, 2024, we no longer support international shipping and can only ship to addresses in the US and US Territories (Puerto Rico, US Virgin Islands, Guam).

Price changes

All prices are subject to change without notice. We are not liable for errors or omissions.

Packing slips

We include packing slips in each order that will have the Emerson Ecologics logo on them. These slips include information such as products, quantities, and the order number, but don’t display pricing.

Shelf-life guarantee

Curated Wellness only sells items that’ll expire outside three months, though we target six months or more. If you receive an expired item or an item is determined to expire within three months, please reach out to support.

All our orders are shipped by our logistics partner - Emerson Ecologics. For 40 years, Emerson has been a vital link between integrative health practitioners and their patients and clients. Their commitment to providing access to the highest quality professional-grade supplements, clinical education resources, safe patient protocols and innovative technological solutions empowers healthcare professionals to succeed in improving patient lives.